Your personal information matters to us. Learn how sports 5 collects, uses, and protects your data on this page.
Last Updated: January 2026
When you register on the sports 5 platform, we collect your name, date of birth, email address, mobile number, and location within Bangladesh. This information is used for account verification, secure login, and identity confirmation. A national ID or passport number may also be requested to verify your age. Without this information, we are unable to ensure responsible gaming or comply with applicable laws. You are responsible for keeping the information you provide accurate and up to date.
Your name, email address, mobile number, password, and date of birth provided at registration. This information is used to keep your account secure.
Your device type, operating system, browser version, IP address, and screen resolution are collected automatically.
Transaction details for bKash, Nagad, Rocket, and other local payment methods — including deposit and withdrawal history and BDT amounts — are stored and maintained.
We log which games you played, how long you spent on the platform, which pages you visited, and details of your betting activity.
We never store your full credit card number or bank account password. Sensitive payment information is always kept encrypted and transmitted only through verified payment processors. sports 5 handles all data in accordance with Bangladesh's established data protection standards.
Data collected by sports 5 is used solely to improve platform services and deliver the best experience to our users. It is essential for account verification, login security, fraud prevention, and responsible gaming. We also use data to customize language and payment options for users in Bangladesh.
Your information is never sold to marketing firms or third-party advertisers. sports 5 uses data only for necessary purposes and does not apply it to anything beyond that without your consent. We follow a data minimization principle in all data use.
Sports 5 uses cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored in your browser that help remember your preferences and login status on future visits. They are used to ensure site functionality, reduce load times, and make your browsing experience smoother.
These cookies are essential for maintaining login sessions and ensuring platform security — they cannot be disabled.
Used to analyze how users interact with the site in order to improve the platform.
These cookies remember your language preference, theme, and personal settings.
You can manage or delete cookies at any time through your browser settings. Keep in mind that disabling essential cookies may cause certain features of the site to stop working properly. If you use the sports 5 app on a mobile device, similar tracking technologies may apply.
We do not use third-party advertising cookies or cross-site tracking. Cookies on sports 5 are strictly limited to platform functionality and security. If you have further questions about cookies, please contact our FAQ Visit page.
Sports 5 uses industry-standard encryption technology to keep user data secure. All data is transmitted via SSL/TLS protocols and remains encrypted when stored on our servers. Our security team monitors systems on a regular basis, and automated alerts are in place to identify potential threats.
Your account information is accessible only to authorized personnel, and every access is logged. Passwords are never stored in plain readable form — they are always protected using strong hashing algorithms. Users are advised to use strong passwords and keep two-factor authentication enabled.
Data is retained while your account is active and for a legally required period after closure. Transaction records are typically deleted 5 years after an account is closed.
In the event of a security breach, we will notify affected users within 72 hours and take prompt remedial action.
To ensure data security, we conduct regular internal security audits and periodic assessments by third-party specialists. All sports 5 platform infrastructure is protected by firewalls and anti-DDoS measures. If you notice any suspicious activity, please notify our support team immediately.
Sports 5 does not sell users' personal information to advertisers or third-party businesses. However, we may share limited data with trusted partners — such as payment processors and technology service providers — as needed to operate our services. These partners may only use the data for their designated purpose and are bound by strict confidentiality agreements.
Where required by law or court order, relevant data may be disclosed to the appropriate authorities. Limited data may also be shared as part of fraud investigations or anti-money laundering efforts. In all such cases, we share only the minimum information necessary and keep users informed to the greatest extent possible.
We never add your information to third-party marketing lists or collect sensitive data such as health information, political opinions, or religious beliefs. sports 5 believes that user trust is our most valuable asset, and we are fully committed to protecting it.
Every registered user on sports 5 has specific rights over their personal data. You can log in to your account at any time to view and update your profile information. To correct any inaccurate or outdated data, contact our customer support team and we will process it promptly.
You have the right to know what information we hold about you. Upon request, we will send you a summary of your data.
You may request corrections to any inaccurate or incomplete information, and we will process your request within 7 business days.
When an account is closed, personal data not subject to legal retention requirements will be deleted within the designated timeframe.
To exercise your rights or submit a data-related request, please contact our support team. We typically respond to all requests within 10 business days. Complex or legal requests may take a little longer, but you will always be kept informed.
Please note that if there is an ongoing legal investigation or a directive from a financial regulator, deletion or modification of certain data may be temporarily unavailable. We will clearly explain the reason in such cases. For more details, please visit our FAQ Visit page.
Sports 5 reserves the right to review and update this Privacy Policy as needed. If any significant changes are made, we will post a notice on the site and inform registered users via email or platform message. Continued use of the platform after any changes constitutes your acceptance of the updated policy.
The date of each update will be noted at the top of this page so you can easily see when the policy was last changed. We also keep previous versions on file for reference. If you feel any change has affected your rights, please reach out to us directly.
For any privacy-related questions, complaints, or data requests, please contact us:
Email: support@sports5.bet
Support Hours: 7 days a week, 24 hours a day
We take every inquiry seriously and aim to resolve it as quickly as possible. sports 5 believes that transparency and accountability are the foundation of user trust. We are always committed to protecting your privacy.
Your data is protected, your experience is safe. Join sports 5 and enjoy Bangladesh's premier online gaming platform.